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Special Guest: Alan Anderson of AXSA Document Solutions
Author: Tim Taylor

Special Guest: Alan Anderson AXSA Document Solutions

1-800-403-8621 ext. 1127



The states largest Sharp, HP, LexMark and Toshiba Dealer.


Robert McDermitt, president

  • Small to large business office solutions
  • Free Analysis: Will come in and review work flow and make recommendations and offer solutions
  • Printer Management – Multifunctional Devices
  • Better, faster more efficient machines
  • Scan, Print, Copy and Fax from one central station
  • Everything covered on lease prices
  • Multiple product lines


Call Alan Anderson at: 1-800-403-8621 ext. 1127




  • Spyware Issues: Download: AVG Security Software Products (
  • Spontaneous Mute on Computer
  • AOL Showbox Question
  • IBM to Compact: Smooth Scroll / Check Control Panel Settings for Sensitivity
  • Dead PCI Slot on Sony Vaio
  • Atari Computer Value (Check eBay $16-$250)
  • Computer locks up when computer is left alone for a few minutes
    • Right Click on Properties, Go to Screen Saver, Turn Screen Saver off
    • Power Button: Make sure that it is not turning the Hard Drive off after a certain number of minutes of non use.
  • Computer software closes slowly (Cache memory)
    • Go to Task Manager and check the tasks and RAM

Bob’s Web Site of the week:

Email: Certain files types will not open. An error message appears when trying to open certain files. Go to My Computer Icon and Go to Properties. Certain file types are set up to open in certain programs and somehow it has gotten changed. You will need to reset your .txt, .zip, .dat files back to the program that is actually supposed to open them.

Caller of the Week: Brent in Longwood

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